Quality Management Program

Our Quality Management Program serves as the comprehensive framework for maintaining high-quality standards in our construction projects and service maintenance contracts. The approach we take to ensure high quality standards begins at the very onset of the projects and services that we deliver.

Benefits of our Quality Management Program

Wescan’s Quality Management Program offers numerous benefits to our clients by demonstrating our commitment to delivering exceptional value and reliability for all our construction projects and service maintenance contracts. The key benefits are:

  • Higher Quality Workmanship
  • Minimized Risk
  • Timely Project Delivery
  • Cost Savings
  • Compliance with Specifications
  • Enhanced Safety
  • Long-Term Durability
  • Positive Reputation
  • Client Satisfaction
  • Clear Communication
  • Transparency
  • Customization

We are committed to delivering projects consistently with high quality and safety, which has built our strong reputation in the industry.

Clients benefit from the assurance that their project will be executed to the highest quality standards, ensuring durability, safety, and longevity. By actively identifying and addressing potential issues and nonconformities, the program reduces the risk of costly rework or delays, providing our clients with peace of mind. Streamlined processes and rigorous quality control measures help ensure that projects are completed on time or even ahead of schedule, meeting deadlines. Fewer errors, rework, and unexpected issues lead to cost savings, allowing projects to stay within budget. Through the processes set out in our Quality Program, our clients can be confident that their project adheres to all specifications, codes, and regulations, avoiding potential legal or regulatory issues. A focus on quality often goes hand in hand with a focus on safety. Our projects benefit from safer construction sites and end products, reducing the risk of accidents or injuries.

High-quality construction leads to longer-lasting results, reducing the need for maintenance and replacement in the future.

Our well-structured Quality Management Program includes regular updates and clear communication channels, ensuring that staff, subtrades, and clients are informed about project progress and potential issues. Clients have access to documentation and reports, offering transparency into the quality control processes and any necessary corrective actions. The program can be tailored to meet the specific needs and preferences of each client, demonstrating our devotion to a client-centric approach.

Wescan Quality Assurance Agreement
Project Personnel
  • Identify the key project personnel responsible for quality control. Typically, a Quality Control Manager, Project Manager, and site-specific Quality Control Inspectors.
  • Define their roles and responsibilities to maintain quality standards throughout the lifecycle of the project.
Quality Communications
  • Establish a clear communication plan for quality control. This includes regular meetings, reporting mechanisms, and documentation procedures.
  • Ensure that all project stakeholders, including subcontractors, are aware of the quality control requirements.
Quality Assurance Surveillance
  • Develop a system for continuous surveillance and monitoring of project activities to identify deviations from quality standards.
  • Specify how and when quality site audits will be conducted.
Subcontractors and Suppliers
  • Specify the qualification criteria for subcontractors and suppliers, ensuring they meet the required quality standards.
  • Define expectations for subcontractors and suppliers regarding quality control.
Project Quality Specifications
  • Document project-specific quality specifications including materials, methods, and workmanship standards.
  • Ensure that these specifications are readily available to all project personnel.
Inspections and Tests
  • Outline a comprehensive inspection and testing plan. This includes the frequency and methods of inspection.
  • Identify critical checkpoints and milestones for inspections and testing.
  • Specify the qualifications and training requirements for inspectors and testing personnel.
Control of Nonconformances
  • Establish procedures for identifying and addressing nonconformances promptly.
  • Communicate the process for documenting, reporting, and resolving nonconformities.
  • Implement corrective and preventive actions to avoid recurrence.
Project Completion Inspections
  • Develop a final inspection checklist to ensure that all quality standards and specifications have been met.
  • Conduct a comprehensive project completion inspection before handing over the project to the client.
Documentation and Record-Keeping
  • Project management and coordinators utilize a robust documentation and record-keeping system for all quality-related activities.
  • All inspections, tests, nonconformances, and corrective actions taken are documented.
Training and Education
  • Provide ongoing training and education to project personnel to keep them updated on quality control procedures and industry best practices.
Continuous Improvement
  • Encourage a culture of continuous improvement by regularly reviewing and evaluating the effectiveness of the Quality Control Plan.
  • Adjustments and enhancements are made based on lessons learned from previous projects.
Client Engagement
  • Involve our clients in our quality control processes and inspections to ensure satisfaction and compliance with project specifications.
Regulatory Compliance
  • Site management stays informed about relevant local, provincial, and federal regulations to ensure compliance throughout the project.
Auditing and Review
  • Project managers follow our site audit program. Regular site audits and reviews are performed to ensure the effectiveness of the Quality Control Plan and ensure it is being adhered to by all Wescan employees.
Training Resources
  • Our Competency Management Program is a structured and comprehensive system designed to identify, assess, develop, and manage the skills, knowledge, and abilities of our employees. This program is essential for ensuring that the workforce possess the necessary competencies to execute their roles effectively and efficiently.